Excellent on Google
4.8
I would actually give A-1 Renovations a 4 1/2 star review if I could. Importantly, we love our bathroom renovations! The work crew got rid of a huge, unused whirlpool bathtub, an annoying ceiling overhang, and rerouted plumbing so we could have a clean, open look to our master bathroom. We finally have room to move! They also built a bench into our shower so I could sit and shave, and installed a shower door that swings both out, and in so water doesn't drip on the floor. The guys worked incredibly hard, did a very nice job, always left the place clean, and were really nice people. None of the cabinets were damaged (my biggest worry). Plus, they gave us, by FAR, the best estimate.
My complains just involve missed communications by the contractor at times, both to us and his crew. E.g. the crew purchased an inexpensive plastic edging for the tiled showers when the contractor had already purchased a much nicer chrome edging I had ordered from The Tile Shop, which was sitting out in the garage. I believe I got charged for both, and now I have inferior edging in one of the bathrooms. In another case, the contractor drew lines on the bathroom floor to mark the size and shape of the shower (this was helpful), but asked us if they should build the wall inside or outside of the line (what do I know about this?). I picked 'inside', but realized too late that my choice decreased the space of my already small shower by 3 1/2 square feet. A contractor could easily provide information on differences in final shower size for each option up front to allow the customer to make a better choice. Finally, when the renovation was complete, the crew insisted we pay the balance right then, and wouldn't explain why I couldn't have a walk through with the contractor first. Turns out he was on vacation (we all need these, so this wasn't a problem for us), but he didn't cash the check till he got home anyway. What was the rush?
Overall, our complaints were minor, we now have two lovely bathrooms, and we'd consider using this company again.
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Alisher and his team went above and beyond to make sure every detail was taken care of in a timely and professional fashion. The final product ( new kitchen island, countertops and backsplash) was beyond our expectations and we are so very pleased with their work. Looking to book our next renovation project very soon!!!
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